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Intuit Projects Three-Year Pro Forma Operating Income Growth
Earnings Increases Being Built on Sharper Focus; Stronger Execution
MOUNTAIN VIEW, Calif. - March 15, 2001 - Building on sharper focus and stronger execution, Intuit Inc. (NASDAQ: INTU) expects to deliver a minimum of 20 percent pro forma operating income growth over the next three fiscal years, the company said today.

The company reiterated its fiscal 2001 pro forma operating income commitment of $205 million to $213 million, which it had most recently confirmed during its second quarter earnings announcement in February. Executives also said revenue growth would be slower than expected, with a revised range of $425 million to $450 million for the third quarter, and $1.26 billion to $1.3 billion for the full fiscal year. The company remains committed to 32 percent pro forma operating income growth for fiscal 2001, despite this softness in revenue.

For fiscal 2002, which begins Aug. 1, president and chief executive officer Steve Bennett said the company currently expects to achieve a minimum pro forma operating income growth of between 25 percent and 30 percent.

"Our strategy is straightforward - to win big in every business we're in," said Bennett, speaking before a group of investors and journalists at the company's fifth Inside Intuit Conference. "We want to achieve, or be on the path to achieve, a sustainable competitive advantage in each business."

Bennett, who joined Intuit 14 months ago, said the company is adopting increased strategic and operational rigor as it works to fulfill its mission of revolutionizing how people and small businesses manage their financial activities.

"A year ago we were a company with great assets but we were under-performing," Bennett said. "We needed better focus and better execution. Today, we've got even greater assets -- starting with our employees, our loyal customer base and our brands - and we're making the changes to ensure we're firing on all cylinders throughout the company."

Mountain View-based Intuit provides financial software and services for consumers, small businesses and accounting professionals. Its portfolio includes 11 businesses with more than $10 million in annual revenue. Nine of these businesses, including Quicken Loans, Payroll and the company's two tax businesses, are currently performing at or above long-term revenue targets.

"We have a diverse portfolio of businesses with a wide breadth of growth dynamics," said Bennett. "It's normal - and expected - for some to grow faster than others."

For example, Quicken Loans and Payroll have expected long-term annual revenue growth rates of about 30 percent, while estimates for Quicken and Quicken.com are below 10 percent annually. Other businesses fall between 10 percent and 30 percent.

During the meeting, Bennett and other top executives laid out financial expectations and explained key business strategies.

Financial trends
Profitability - Executives said Intuit is growing its profitability while reinvesting to drive future growth. The company expects to return about two-thirds of its fiscal 2001 pro forma operating profits to shareholders while reinvesting the remaining third in the company.

Revenue - Intuit is seeing strength from Quicken Loans and the company's Deluxe Payroll offering, both of which are expected to achieve greater than 50 percent growth in fiscal 2001, despite softer total revenue.

The company's service businesses are contributing an increasing portion of its revenue, and are expected to account for about 29 percent of Intuit's total revenue for the year. Among the company's service businesses are mortgage, payroll and electronic tax preparation and filing services. Service revenue, with a large market potential, provides recurring revenue streams and is less dependent on upgrades.

Expense management - By better leveraging its assets, Intuit is working to do more with less, Bennett said. For example, the company is improving customer service and technical support quality, while simultaneously expecting associated costs to decline to less than 12 percent of revenue for the full fiscal year.

Tax
Intuit's tax business, including both consumer and professional products, continues to be a strong performer, with the company expecting solid revenue growth from both businesses this year.

Quicken TurboTax desktop software continues to hold a 69 percent share of retail units, the same as a year ago, while its dollar share at retail has increased to 82 percent from 74 percent a year ago, despite a modest price increase.

Quicken Loans
Quicken Loans, whose goal is to become the leading online mortgage origination company, is experiencing strong revenue growth, due in part to lower interest rates. The business is contributing to Intuit's profitability in fiscal 2001, reflecting a significant year-over-year earnings turnaround. The company estimates that about $70 million in annualized revenue represents a breakeven volume for this business.

Payroll
The Payroll Services business is built on three separate offerings. By focusing on operational execution and value-based pricing, the business expects to achieve a more than $20 million improvement in pre-tax pro forma profitability in the current fiscal year compared to fiscal 2000.

Small Business
Small business products and services currently generate nearly half of Intuit's annual revenue, with growing revenue and pro forma profits. While the strongest growth has been in small business services, the company also noted three areas, QuickBooks desktop software, QuickBooks Internet Gateway and Site Solutions, that are not meeting year-to-date revenue expectations.

 
About Intuit Inc.
Intuit Inc. (NASDAQ: INTU) is the leader in e-finance, including financial software and Web-based financial services for consumers and small businesses. Intuit develops and markets QuickBooks, the most popular small business accounting software; Quicken, the leading personal finance software; and TurboTax, the best-selling tax preparation software. An innovator in delivering Web-based financial tools, Intuit is the leading provider of online tax preparation and filing and online mortgages. Intuit is also breaking new ground as a leader in online bill presentment and payment, and in the delivery of its QuickBooks Internet Gateway platform of connected e-services for small businesses.

Intuit's Quicken.com Web site (www.quicken.com) is a leading financial site, offering a comprehensive set of financial news, information and tools, including insurance, mortgage, investment and tax preparation services. Intuit's products and services enable individuals, small businesses and financial professionals to better manage their financial lives and businesses.

Intuit, Quicken, QuickBooks, QuickBooks Pro, TurboTax and ProSeries, among others, are registered trademarks and/or registered service marks of Intuit Inc. Quicken.com and QuickBooks.com, among others, are trademarks and/or service marks of Intuit Inc.

The company also discussed a potential growth strategy of providing more products and services for mid-market companies - those with 20 to 250 employees. Management indicated this was a growth opportunity being considered, but did not make any specific announcements.

Risks and Uncertainties Related to Forward-Looking Statements
This press release includes "forward-looking" statements about the company's future financial results, overall growth strategy, plans for products and services, other business initiatives and trends that the company sees in the markets it serves. In particular, the press release includes comments on anticipated revenue growth, revenue mix, cost reductions, pro forma operating income and the anticipated revenue and profitability of its businesses. All forward-looking statements are subject to risks and uncertainties and actual results may differ materially from the company's expressed expectations. The company will not update the information in the presentation if any forward-looking statement later turns out to be inaccurate. The following risks and uncertainties are the important factors that may affect the company's future results relating to the forward-looking statements in the press release. More details about these and other risk factors are included in Intuit's fiscal 2000 Form 10-K and other recent SEC filings.

  • The company faces competitive pressures in all of its businesses, particularly its consumer tax preparation software business, which can have a negative impact on revenue, profitability and market position.
  • If the company fails to maintain reliable and responsive service levels for its electronic tax offerings, it could lose revenue and customers.
  • Despite its efforts to adequately staff and equip its customer service and technical support operations, the company cannot always respond promptly to customer requests for assistance. This can adversely affect customer relationships and its financial performance.
  • The company faces risks relating to customer privacy and security and increasing regulation, which could hinder the growth of its businesses - particularly its Internet-based businesses.
  • The company's mortgage business is subject to interest rate fluctuations and operational risks that could have a negative impact on future revenue and profitability and could impact its anticipated revenue "break even" point.
  • In order to continue expanding its customer base in the payroll services business, the company must continue to improve the efficiency and effectiveness of its payroll processing operations and improve customer account activation rates for its Premier and Deluxe (online) payroll processing services.
  • If the company does not continue to successfully refine and update the business models for its Internet-based products and services and other emerging service businesses, and operationally support these businesses, the businesses will not achieve sustainable financial viability or broad customer acceptance.
  • If the company's QuickBooks Internet Gateway services do not achieve and maintain acceptance by customers and the third-party vendors who provide these services, they will not generate long-term revenue growth or profitability.
  • A general decline in economic conditions could lead to reduced demand for the company's products and services.
  • Actual product returns may exceed return reserves.
  • The company faces intense competition for qualified employees, especially for its Internet-based businesses.
  • The company's ability to conduct business could be impacted by a variety of factors such as electrical power interruptions (which have recently occurred in California in the form of "rolling blackouts"), earthquakes, fires and other similar events.

Investor Day Presentation* March 15 2001

 
* Adobe Acrobat formatted (PDF), download free Acrobat reader here.
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