Insert Quicken backup disk # [disk number] in drive A

The message to insert the backup disk may occur repeatedly when restoring a Quicken file, even if you are inserting the correct disk, for one of two reasons:

• The disk you are inserting is labeled incorrectly. Verify that the disk you are inserting is labeled correctly by viewing the contents of the floppy disk in My Computer. Insert the floppy disks containing your Quicken backup one at a time. Quicken backup files contain a different file extension depending on the disk inserted. The first disk will contain a file ending in .QB1, the second in .QB2, the third in .QB3, and so on. Verify that these file extensions correspond to the labels on your disks.
  
  
• This message may also occur if the disk inserted in the drive is not being recognized as containing the correct file extension. Quicken cannot read the file to open it. In most cases, backing up your existing Quicken data file to a new floppy disk will resolve this issue.
  

To correct this error message if the original data file is available, reformat the floppy disk (meaning all data currently on the disk will be lost) and back up the original file again, and then try to restore. An alternative is to use a new floppy disk (properly formatted) to back up the original file and try to restore that.

If the original data file is not available or cannot be accessed, and the file was backed up to one disk, copy the backup file from the floppy disk to the hard disk of the computer where Quicken is installed, and then copy the file to a newly formatted floppy disk. If the file copies successfully, use the Quicken file now on the new floppy disk in lieu of the original disk and try restoring the file again.

If the computer cannot copy the backup file from the floppy disk, this is a sure sign the floppy disk is defective. The original file will then have to be backed up on another floppy disk.

If a restorable backup cannot be made from the original Quicken data file, the file itself is probably damaged. See the troubleshooting links below to resolve this.

• Basic troubleshooting to correct data file damage
• Advanced troubleshooting to repair data file damage