Most Common Problems

• Changing your Quicken Credit Card PIN
• Downloading my Quicken Credit Card transactions
• Replacing Quicken credit cards
• Quicken Credit Card Personal Identification Number (PIN)
• Contacting Citibank about the Quicken Credit Card
• Quicken Credit Card is out of balance
• Upgrading to Quicken 99 or later to use Quicken Credit Card
• How to get instant help for any Quicken screen
• Checking my Quicken Credit Card balance.
• Special Quicken Credit Card mailing
• Prompted to enter PIN when downloading Quicken Credit Card information
• Versions of Quicken that can download Quicken Credit Card
• Paying my Quicken Credit Card bill online.

Error Messages

• Error: "Invalid customer ID or PIN [OL-332]" or "The customer ID or PIN entered is not valid. Please try again. [OL-332-A]"
• Warning: "An incorrect PIN has been entered several times in a row. For security reasons, your account is now locked. [OL-334] or [OL-334-A]"
• Error: "OL-301: An error has occurred."
• OL-204 Quicken could not connect to the new server
• Missing transmit button when sending an online payment

Account Setup

• Online banking transactions using Quicken
• Which financial institution to select when enabling Quicken Credit Card
• Storing Quicken Credit Card Personal Identification Number
• Applying for a Quicken Credit Card with online account access
• Checking my Quicken Credit Card balance.
• Paying my Quicken Credit Card bill online.
• Credit limit in Alerts feature of Quicken
• Changing the credit limit on a credit card account

Statements

• Paper statements sent out after downloading Quicken credit card data
• Error in online data from Citibank USA
• Accessing Quicken Credit Card statements
• Determine the billing cycle closing date
• Transactions are missing from Quicken Credit Card download

Registers and Transactions

• Accessing Quicken Credit Card statements
• Checking my Quicken Credit Card balance.
• Paying my Quicken Credit Card bill online.