Most Common Problems

• General structure of Quicken Interchange Format (QIF) files
• Enabling a Web Connect account
• Adding a new Address Book record
• Message: "This field may not be left blank."
• Keeping business accounts separate from personal accounts
• Printing a customer statement
• Entering batch deposits in Quicken Home & Business
• Printing invoices on company letterhead stationery
• Working with accounts receivable and invoices
• Folding an invoice to display the address in the Intuit envelope address window
• Message: "Quicken could not connect to the Edmunds server. Please try again later." or "You can no longer download home & car values. Visit homeradar.com and edmunds.com for this information."
• Importing address book records from another program
• Paying vendors
• Adding more than two decimal places to Rate column on invoice
• Error: "Your Quicken Program files may have been damaged. To use the business features, you will need to reinstall Quicken."
• Message: "QuickPayroll is not installed. To install it now please insert the Quicken CD-ROM and click OK..."
• Exporting contact information
• Changing fonts on printed envelopes
• Editing account information in Quicken
• Deleted online payees still on drop-down lists in Quicken
• "QW caused a gpf in module Qwutil7.dll" when opening Quicken
• "This feature is not supported in this version of Quicken."
• Savings Goals not available in Quicken Basic
• Financial Planners not available in Quicken Basic
• No Debt Reduction Planner in Quicken Basic
• Downloading Quicken Credit Card transactions in Quicken Home and Business
• "Savings Goals are not supported in this version of Quicken."
• Exporting cash-basis income and expenses to TurboTax when using A/R and A/P
• Determining if you are using Quicken Home and Business
• Invoices not showing sales tax due
• Invoices show incorrect sales tax rate

Invoices

• Creating an invoice
• Opening an existing invoice
• Requirements for printed logos
• Message: "This field may not be left blank."
• Unable to use a hyphen (-) in the Invoice # field
• Adding logos to invoices
• Developing a customer list
• Printing multiple invoices
• Adding shipping and handling to an invoice
• Entering batch deposits in Quicken Home & Business
• Logo appears too small on printed invoices
• Printing invoices on company letterhead stationery
• Folding an invoice to display the address in the Intuit envelope address window
• Creating a new invoice layout
• Displaying terms or due dates on invoices
• Displaying "service performed on" dates on invoices
• Viewing unpaid invoices
• Adding subtotals to invoices
• Message: "Mail system support is not available"
• Creating more than one invoice at a time
• Entering the Ship To address on an invoice
• Company Font and Main Font differences
• Adding more than two decimal places to Rate column on invoice
• "Invalid bitmap file, logo will not be printed"
• Setting up Quicken to use multiple currencies
• Character limit of Customer Message field on invoice
• Invoices print incorrectly on preprinted forms
• "This feature is not supported in this version of Quicken."
• Creating invoices and accounts recievable in Quicken
• Setting up automatic discounts on items being invoiced
• Making permanent changes to a customer address
• Setting up scheduled invoice transactions for recurring billing events
• Printing duplicate Invoices in Quicken Home and Business
• Tracking fractional cents in Quicken Home and Business
• Tracking inventory in Quicken Home and Business
• Unable to see the cursor when in the invoice window
• Tracking different sales tax rates and jurisdictions
• Invoices not showing sales tax due
• Invoices show incorrect sales tax rate
• Sending invoices or calendar items to an ASCII file

Printing

• Printing a logo on a check
• Requirements for printed logos
• Troubleshooting printing issues
• Nothing happens when printing invoices
• Warning: "Intuit Printer Library: Could not open printer. Check your printer selection..."
• Adding logos to invoices
• Full view of page isn't displayed in Print Preview
• Amounts are rounded to the nearest dollar when printing invoices
• Printing multiple invoices
• Printing a customer statement
• Logo appears too small on printed invoices
• Printing invoices on company letterhead stationery
• Printing duplicate invoices in Quicken Home and Business
• Information is cut off when printing a report, list, or register
• Company Font and Main Font differences
• "Invalid bitmap file, logo will not be printed"
• Printing invoices to a text file to send them out via e-mail

Reports and Graphs

• Creating and transferring the Tax Schedule report data to a tax program
• Transactions are missing from reports
• Excluding hidden accounts from reports
• Missing report information
• Viewing unpaid invoices
• Unable to use QuickZoom in the balance sheet
• Changing font selections for printed reports
• ORIG and/or ADJST showing up on Itemized Category Report.
• Creating invoices and accounts recievable in Quicken
• Amounts are incorrect on a customized cash basis report