Most Common Problems

• Capital gains report figures appear incorrect
• Transactions are missing from reports
• Incorrect report figures
• Converting Quicken reports to other programs
• Incorrect balance sheet when excluding unrealized gains
• Information missing from tax schedule report
• Error: "Qw caused a general protection fault..." or "Qw caused an invalid page fault..."
• Warning: "Name already in use."
• Account Balances graph does not fully display
• Deleted accounts appear in the Debt Reduction wizard
• Negative values entered into budget convert to positive values
• Loan or liability account balance increases as payments are entered
• Creating reports and graphs
• Missing report information
• Incorrect amortization (principal and interest) on loan payments entered in register
• Deleting saved or memorized reports and graphs
• Report customization window does not display all information
• Setting up and tracking a loan
• Using the Set Up Loan Payment window
• Amortization formulas
• Categories missing from budget
• Quicken report column settings lost in word processing program
• Error: "No matching transactions found. Click 'Yes' to change the date range or other settings..."
• Scheduled transactions appear in Cash Flow Forecast window when both "Estimated Items" and "From Budget Data" are selected
• Amounts in the Investment Return by Security graph are larger than expected
• Asset class data in the Portfolio View differs from the data in the Current Asset Allocation graph
• Return by Security graph is limited to five securities
• Missing securities in Investment Performance and Investment Return by Security graphs
• Incorrect graph figures
• Source of figures in Cash Flow Forecast window
• Arrow keys and Page Up/Page Down keys cannot be used to scroll through text on Debt Reduction wizard's "Plan" tab
• Incorrect current savings amount on Debt Reduction wizard's "Savings" tab
• Debt Reduction Planner calculations include data from hidden accounts
• Importing Quicken Financial Planner data into Quicken
• Annual Percentage Rate (APR) appears as 0% in Debt Reduction window
• Ending balances appear in Debt Reduction window
• Hidden accounts appear in the Debt Reduction wizard
• Unable to export Retirement Planner data
• Message: "You are falling behind for debt [name]"
• Paid-off debts appear in Debt Reduction window
• Determining how much interest has been paid on a loan since the beginning of the year
• Returning to the Retirement Planner from the "Institute of Certified Financial Planners" page
• Using the Debt Reduction Planner
• Hiding the customize report toolbar
• Incorrect current loan balance
• Creating an Accrual or Cash basis report
• Reports window is larger than the screen area.
• Creating a report to show commissions paid to a broker for investment transactions
• Employee Stock Option Grant (ESOG) for spouse shows for self in Tax Summary
• "Failed to start program..." when opening Quicken Financial Planner
• Shortcuts for navigating through the budget
• Savings Goals not available in Quicken Basic
• Financial Planners not available in Quicken Basic
• No Savings Goals feature in Quicken
• Memorized investment graph is showing incorrectly
• Tracking contributions and income to tax deferred savings/investment accounts.
• Memorized reports are different after upgrading Quicken
• How to memorize reports in Quicken
• Viewing the detail in a pie chart or bar graph more clearly
• Displaying more report columns onscreen
• Printing negative amounts in the budget in red
• Security missing from investment graph
• "Savings Goals are not supported in this version of Quicken."
• How to get instant help for any Quicken screen
• Creating budgets in Quicken.
• Investment Performance Report does not match the Investment Performance Graph
• Payment Date on Payment Schedule is truncated in the View Loans window
• Sorting the category list in the Living Expenses area of the Retirement Planner
• Retirement planner, current loans section shows date of last payment as 0/1900
• Debt reduction planner has "online payment" as an option for non enabled account
• QW caused an Invalid Page Fault in Module Msrle32.dll in the Debt Reduction
• Type of account that should be created in the Retirement Planner
• Debt Reduction Planner is not calculating from current debt balance
• What-if Scenario or HTML pages do not close using the Escape key
• HTML shows when using the back and forward buttons in Planners
• Vehicle/Car Loan data missing from Debt Reduction Planner
• Home/Mortgage loan information absent in Debt Reduction Planner
• General Protection Fault or Invalid Page Fault creating a report
• Net Worth report not reporting accurate information
• Actions missing on Investment Transaction report
• Calculating a six month loan in the Loan Planner

Customization

• Excluding hidden accounts from reports
• Memorizing reports in Quicken
• Creating a report to show commissions paid on investment transactions
• Securities are missing from the Investment graph
• Customizing reports for categories, category groups, or classes
• Customizing an itemized category report
• Report customization window does not display all information
• Using a fiscal year rather than a calendar year
• Scheduled transactions appear in Cash Flow Forecast window when both "Estimated Items" and "From Budget Data" are selected
• Displaying more report columns
• Hiding slices or bars in pie charts or graphs
• Forecasting vs. budgeting
• Multicurrency support for Retirement Planner
• Schedule D appears incorrectly after importing data into tax program
• Determining how much interest has been paid on a loan since the beginning of the year
• Hiding the customize report toolbar
• Categories missing from budget
• Changing font selections for printed reports
• Checking the information on reports
• Creating a report showing the information needed for IRS Forms 1099
• Message indicating that the debt reduction plan is behind
• Memorized reports are different after upgrading Quicken
• Reports window is larger than the screen area.
• Forecasting data amounts
• Sorting the category list in the Living Expenses area of the Retirement Planner
• Alert "You are falling behind for debt [debt name]"
• Net Worth report not reporting accurate information
• Annual return on Investment Performance report too high
• Differences between Forecasting and the Account Balances graph

Budgets

• Budget report shows a zero amount in a particular category
• Negative values entered into budget convert to positive values
• Printing a budget in Landscape Orientation
• Creating fiscal year budgets
• Exporting or importing budgets
• Forecasting vs. budgeting
• No expense categories in Alerts Monthly Expenses window after entering expenses in budget
• Shortcuts for navigating through the budget
• Forecasting data amounts
• Printing negative amounts in the budget in red
• Creating budgets in Quicken.
• January is the column displayed in the Budget after converting into Quicken2000
• Expenses are appearing as negative in the Forecast Income Items window
• Numbers on the budget report are not printing correctly
• Checking the budget report
• Differences between Forecasting and the Account Balances graph

Printing Reports

• Troubleshooting printing issues
• Error: "Qw caused a general protection fault..." or "Qw caused an invalid page fault..."
• Warning: "Intuit Printer Library: Could not open printer. Check your printer selection..."
• Full view of page isn't displayed in Print Preview
• Printing the most recent reconciliation report
• Information is cut off when printing a report, list, or register
• Net Worth report shows a line labeled "plus: Checks Payable" under the Assets and Liabilities section
• Incorrect text size on printed emergency records organizer report
• Compressing a report when printing
• Setting up data files and creating reports to track Form 1099-MISC information
• Changing font selections for printed reports
• Printing negative amounts in the budget in red
• Printer not printing in color
• Printing a reconciliation report takes a long time.
• Printing a previous reconciliation report.