Most Common Problems

• Web Connect data is not automatically entered in Quicken
• Finding an existing Quicken data file
• Error: "Cannot find setup.exe," "Cannot run setup.exe," "Cannot find Install.exe," or "The CD-ROM drive is not accessible."
• Searching for a file in Windows
• Using the Windows Close Program or Task Manager utility
• Unable to start Quicken when double-clicking icon from desktop or clicking the minimized icon on taskbar
• File name changes after Super Validating the file
• Resolving errors while starting Quicken
• Removing or installing the Microsoft Internet Explorer browser
• Opening a command (MS-DOS) prompt
• Sound problems in Quicken
• Recovering a deleted Quicken data file
• Dates displaying incorrectly in register and on year to date reports
• Clicking the desktop icon fails to start Quicken
• Currency amounts and dates displaying incorrectly in register
• Starting Windows operating systems in safe (or VGA) mode
• Copying a Quicken data file in Windows
• Removing Billminder from the Microsoft Windows startup
• Calendar in register fails to remain open
• Changing sounds that Quicken uses for different events
• Using the Quicken Help files
• Account register incorrectly indicates post-dated transactions
• Unable to enter numbers in Quicken
• Pressing the Tab key switches to other programs instead of moving through the register
• Quicken stops responding
• Quicken performance tips
• Reports window is larger than the screen area.
• Completed transactions still appear in Billminder/Reminders
• "One or more backup files are missing" message when restoring a backup
• "Cannot find the file Msvcrt.dll" upon rebooting after a Quicken installation
• Billminder is not showing on Windows startup
• Locating and installing drivers in Windows
• General Protection Fault or Invalid Page Fault in Qwpr.dll
• General Protection Fault or Invalid Page Fault printing a report
• How to get instant help for any Quicken screen
• Resolving the error message, "End Page Failure -1" when printing in Quicken
• QW caused an Invalid Page Fault in Module Msrle32.dll in the Debt Reduction
• Quicken runs slowly after updating virus definitions for Norton AntiVirus
• Menu items contains asterisks or do not function properly
• Quicken shortcut on the desktop not working after installing TurboTax 98
• Mouse wheel does not scroll over a Snapshot
• General Protection Fault or Invalid Page Fault in User.exe
• General Protection Fault or Invalid Page Fault creating a report
• Numbers on the budget report are not printing correctly
• Billminder shows transactions too far in advance

Error Messages

• Error: "File not backed up."
• Errors: "Drive is not accessible" or "Unable to access the disk in drive [drive letter]"
• Error: "A required .dll file, channel.dll was not found."
• Messages about device driver preventing standby mode on Com1 or Com2 ports
• Error: "QSD Write Error 003," "QSD Write Error 006," or "QSD Write Error 008"
• Error: "ISSET_SE caused a GPF in module SETUP.EXE"
• Error messages when restoring backups
• Error: "Memorized transaction list is full."
• Error: "The system is dangerously low in resources! Would you like to close the following application?" followed by "Not enough memory to continue."
• Error: "Qw caused a general protection fault..."
• Error: "Qw caused a general protection fault..." or "Qw caused an invalid page fault..."
• Error: OL-200B "Quicken could not prepare to go online. Please try again later."
• Error: "Qw caused an invalid page fault . . ."
• Error: "All security types in use"
• Error: "Error starting program. A required dl file q_encutl.dll was not found."
• Error: "Qw caused an invalid page fault in kernel32.dll"
• Error: "Unable to read or write to drive A: or B:"
• Error: "Not enough disk space"
• Error: "Qw caused a general protection fault in module Qwpr.dll" or "Qw caused an invalid page fault in module Qwpr.dll"
• Error: "There are too many QuickTabs already open..." or "There are too many Quicken windows open..."
• Error: "QW.exe is not a valid Win32 application"
• Error: "Setup Error 432: Setup has detected that uninstall shield is in use. Please close uninstall shield and restart."
• Error: "Export Halted"
• Error: "A required .DLL file, QTAXUTIL.DLL, was not found"
• Error: "Qw caused an invalid page fault in QACCES32.dll"
• Error: "_ins5176 caused a general protection fault in module kernel32.dll @ 015f:bss729e9"
• "QW caused a GPF in module Qwutil7.dll" when opening Quicken
• General Protection Fault or Invalid Page Fault in User.exe
• "Invalid Page Fault in module onlncall.dll" during online activities
• "Call to undefined dynalink" opening Microsoft product after installing Quicken.
• "DECAPI.DLL is linked to missing Export MFC42.DLL" when opening Quicken
• Resolving errors while starting Quicken
• Quicken 2000 Windows Products System Requirements
• How the W95.MTX Virus affects the functionality of Quicken
• General Protection Fault or Invalid Page Fault creating a report

System Requirements

• Quicken functionality with Microsoft Windows
• Error: "Not enough disk space"
• Quicken availability as a 32-bit program
• Locating and installing drivers in Windows
• QuickInvoice cannot be used with Quicken on the Windows 98 or NT 4.0
• Running Quicken 6,98,99,2000 on Windows NT 4.0
• Effects of not installing Microsoft Internet Explorer with Quicken