| Title |
Share balance and market values are incorrect |
| KB ID#: |
1598 |
| Categories: |
Investments |
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| Question: |
Why are the amounts for my share balance and market values incorrect? |
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Possible Cause: |
Differences in share balance and/or market values are often caused by transactions or stock splits which have been recorded incorrectly in one or more investment registers. The transaction may include the wrong security, a future date, or the wrong split ratio. A Security Report can be used to review and edit all the transactions for the security in question. |
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| Answer: |
Differences in share balance and/or market value are often caused by transactions or stock splits which have been incorrectly recorded in one or more investment registers. The transaction may include the wrong security, a future date, or the wrong split ratio. A Security Report can be used to review and edit all the transactions for the security in question. Complete the following steps to resolve this issue:
- From the Lists menu, select Investments, then click Security.
- Select the View Hidden Securities check box.
- Select the security in question.
- In the Security List, click Report. This will open a Security Report window showing details of all transactions for that security, and the accounts that contain those transactions.
- Click Options.
- In the Report and Graph Options dialog, clear the check from the QuickZoom to Investment Forms check box. Click OK.
- In the Security Report, look for any transactions which have a future date, an unusual stock split ratio or any other incorrect information.
- Place the pointer over the transaction. When the pointer turns into the QuickZoom icon (a Z within a magnifying glass), double-click the transaction. This zooms directly to the investment account register and highlights the selected transaction.
- Edit the transaction to with the correct information.
Note: If possible, simplify any stock split ratios. For example, a 67 for 45 stock split could be simplified to 3 for 2 plus a small Share Balance Adjustment.
Note: If you had a future transaction, you will want to edit the security price history to remove the future price.
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