Most Common Problems

• Removing or installing the Microsoft Internet Explorer browser
• Changing sounds that Quicken uses for different events
• Using the Quicken Help files
• Recovering a deleted Quicken data file
• File name changes after Super Validating the file
• Searching for a file
• Resolving errors while starting Quicken
• Finding an existing Quicken data file
• Reports window is larger than the screen area.
• Configuring settings on a modem to connect with CheckFree Classic
• Modem responds but unable to connect to internet through Quicken
• "One or more backup files are missing" message when restoring a backup
• System lockup or freeze when working in the Quicken 98
• WAV/AVI files play off cd, but not in Quicken program.
• No sound and/or audio when running Quicken's multimedia features.
• Billminder is not showing on Windows startup
• MMSystem Error 263 "This is not a registered device."
• Locating and installing drivers in Windows
• MMSystem Error 266 or 276.
• General Protection Fault or Invalid Page Fault in Qwpr.dll
• General Protection Fault or Invalid Page Fault printing a report
• How to get instant help for any Quicken screen
• Qw caused and IPF in Qw.exe when trying to start the Quicken program
• Playing the multimedia videos in Quicken.
• Multimedia devices needed to play video or sound in Quicken.
• Quicken shortcut on the desktop not working after installing TurboTax 98
• Connecting via modem when having voice messaging on telephone.
• Solving error "Error MMSYSTEM 001 undefined external error"
• General Protection Fault or Invalid Page Fault in User.exe
• General Protection Fault or Invalid Page Fault creating a report
• Numbers on the budget report are not printing correctly
• Billminder shows transactions too far in advance

Error Messages

• Error: "File not backed up."
• Error: "All security types in use"
• Error: "ISSET_SE caused a GPF in module SETUP.EXE"
• "QW caused a GPF in module Qwutil7.dll" when opening Quicken
• General Protection Fault or Invalid Page Fault in User.exe
• QW.EXE caused a GPF in module QWUTIL7.dll when exiting Quicken
• Error: "Your Windows password cache was damaged"
• Invalid page fault in QWWIN.DLL when looking up a security
• Setup requires _setup.dll and _isres.dll located in _setup.lib
• No sound and/or audio when running Quicken's multimedia features.
• MMSYSTEM error messages in Quicken 98 or 99
• WAV/AVI files play off cd, but not in Quicken program.
• Cannot find file C:\quickenw\billmind.exe when starting Windows
• MMSystem Error 257 Invalid MCI Device ID using multimedia
• "Call to undefined dynalink" opening Microsoft product after installing Quicken.
• MMSystem Error 263 "This is not a registered device."
• MMSystem Error 266 or 276.
• Qw caused and IPF in Qw.exe when trying to start the Quicken program
• Playing the multimedia videos in Quicken.
• Multimedia devices needed to play video or sound in Quicken.
• Resolving errors while starting Quicken
• Solving error "Error MMSYSTEM 001 undefined external error"
• How the W95.MTX Virus affects the functionality of Quicken
• General Protection Fault or Invalid Page Fault creating a report

System Requirements

• Quicken functionality with Microsoft Windows
• Quicken availability as a 32-bit program
• Locating and installing drivers in Windows
• Using Quickpay 3.0 with Quicken 98 and 99.
• Multimedia devices needed to play video or sound in Quicken.
• QuickInvoice cannot be used with Quicken on the Windows 98 or NT 4.0
• System requirements for Quicken 98 Windows
• Playing the multimedia videos in Quicken.
• Running Quicken 6,98,99,2000 on Windows NT 4.0
• Solving error "Error MMSYSTEM 001 undefined external error"