Most Common Problems

• Message: "Quicken is not currently the application configured for handling Web Connect data. Would you like to make it the default application . . ."
• Converting data from Quicken for Microsoft Windows to Quicken for Macintosh
• Basic troubleshooting to correct data file damage
• Converting data from Quicken for Macintosh to Quicken for Windows
• Transactions missing from account register after conversion
• Uninstalling Quicken without damaging any data
• Prices updating in only one Quicken data file
• Working with accounts receivable and invoices
• Using a data file in a prior version after updating
• Viewing actual bank balance for an account that contains Savings Goals
• Recovering a deleted Quicken data file
• Maintaining and restoring automatic backup copies
• File name changes after Super Validating the file
• Backing up or restoring Quicken data using a CD-R or CD-RW
• Backing up or restoring a data file
• Advanced troubleshooting to repair data file damage
• Making a Quicken data file smaller and more manageable
• Backing up to and restoring from a Zip drive
• Finding an existing Quicken data file
• Moving a Quicken file data between two computers
• "Backup and data directories must differ." when creating a backup
• Storing a Quicken data file
• Using the Quicken Copy feature
• Setting up a paycheck to track income and deductions
• Nothing happens when clicking the Quicken Icon
• Deleted online payees still on drop-down lists in Quicken
• Loan paid with register entry instead of repeating online payment.
• Saving the Quicken information off a computer
• "Drive is not accessible" or "Unable to access the disk" from CD-R or CD-RW
• Alerts settings changed in a Quicken data file
• Copying data from one Quicken file to another
• Converting QuickInvoice data into Quicken Home & Business 99
• Tracking contributions and income to tax deferred savings/investment accounts.
• Data from DOS versions of Quicken in Quicken for Windows
• "Validation has completed" and then "Can't open file"
• Memorized reports are different after upgrading Quicken
• Starting the reconciliation process
• Year 2000 date issues
• Transferring data from Quicken to Quicken Financial Planner
• How to get instant help for any Quicken screen
• Opening data files in earlier versions of Quicken.
• Assigning multiple categories to financial transactions
• Turning off the content window in Quicken Basic.
• Portfolio View changed after upgrading from Quicken 6 or earlier
• Forecasting net worth in Quicken using scheduled transactions.
• Playing the multimedia videos in Quicken.
• Setting Quicken to work with fiscal rather than calendar year.
• Researching the best possible mortgage rates in Quicken.
• How to create custom categories in Quicken.
• Turning off the activity bar in Quicken Basic.
• Changing the opening balance in a Quicken account.
• Tax line items not being saved when using Paycheck Wizard.
• No Progress Bar after installing Quicken 98 or 99.
• Assets not updated in Quicken after updating Quicken Home Inventory.
• Converting files from previous versions of Quicken for Windows to Quicken 99
• Difference between a Quicken data file and an account
• Cannot access memorized transaction list
• Quicken 99, rather than Quicken 2000, opens when downloading Web Connect data
• Transactions in cash account show as reconciled after Update Account Balance
• Transferring categories to a new file
• Unable to read, write to drive A, B backing up
• "File not Copied" when using File Copy or Start New Year/Archive
• Resolving errors while starting Quicken
• Credit card charges showing as payments; Payments showing as charges
• Account balances are incorrect after converting Quicken Lite data
• Configuring Quicken to display the individual account names on Quicktabs.
• Net Worth report not reporting accurate information
• Converting from MS Money 98 to Quicken 99 or 2000
• Liability account increases when transferring a payment
• Changing the Quick Fill functionality

Error Messages

• Error: "File not backed up."
• Error: "File not copied."
• Error: "Not enough disk space to save original file set."
• Message: "Name already in use" when creating a new account or category
• Error: "Cannot validate data file", "Unable to validate data file", "Unable to open file", or "Can't open file"
• Message: "Can't open file", "Unable to open selected file", or "Data losses were found in your file"
• Message: "Can't open file" OR "Cannot restore file"
• Resolving errors while starting Quicken
• Error: "Unable to open source file"
• "X:\ is not accessible. The device is not ready" backing up to a Zip Drive
• "QW caused a GPF in module Qwutil7.dll" when opening Quicken
• "One or more backup files are missing" message when restoring a backup
• You are entering a transaction for a different year
• "Validation has completed" and then "Can't open file"
• "there are no fonts installed..." changing font in Address Book.
• After running report, recieve "Internal Error 3602," then system freezes.
• Transaction entered into Quicken Home Inventory, doesn't show on reports.
• Changed the name of your Home Inventory account in Quicken.
• Failed to open link to Quicken updating Quicken from Home Inventory.
• Error: attempt to use Quicken Applink without open Quicken session.
• Error "Quicken Application registration failure."
• Error in MSVCRT.dll when attempting to copy or archive a data file
• Error "A current version (QDF, QDB, QDT) of the file already exists...."
• How the W95.MTX Virus affects the functionality of Quicken

Associated Programs

• Importing data from Excel into Quicken Home Inventory
• Convert files from Quicken for MAC to Quicken for Windows
• Import data from Quicken to Quicken Financial Planner 2.0.
• Quicken for handheld devices (PocketQuicken for the Palm OS)
• Quicken for handheld devices (PocketQuicken for the Palm OS)
• Transferring allowable income and expenses from Quicken to Turbo Tax
• Transferring data from Quicken to Quicken Financial Planner
• Emergency Records Organizer
• QuickInvoice cannot be used with Quicken on the Windows 98 or NT 4.0
• "This Quicken Add-On is not installed on your system..."
• Researching the best possible mortgage rates in Quicken.
• How to align addresses when printing envelopes from Address Book.
• Tax line items not being saved when using Paycheck Wizard.
• Get back in ExpensAble after launching Quicken.
• Get back to Quicken Home Inventory after launching Quicken.
• Go back to QuickPay after launching Quicken.
• Transaction entered into Quicken Home Inventory, doesn't show on reports.
• Changed the name of your Home Inventory account in Quicken.
• Track value of items in Quicken with Quicken Home Inventory.
• Depreciation and appreciation of assets in Quicken Home Inventory.
• Depreciation and appreciation of assets in Quicken Home Inventory.
• Tracking whole life policy becoming annuity in Quicken Financial Planner.
• Failed to open link to Quicken updating Quicken from Home Inventory.
• Error: attempt to use Quicken Applink without open Quicken session.
• Error "Quicken Application registration failure."
• "there are no fonts installed..." changing font in Address Book.
• This Quicken add-on is not installed on your system
• Manage the financial aspects of an employee payroll program
• Using Visioneer PaperPort with Quicken to attach receipts
• Assets not updated in Quicken after updating Quicken Home Inventory.
• Assets not appearing in Quicken after updating Quicken Home Inventory.
• Quicken Financial Planner file after installing Quicken 99
• Using Quicken Lite data with Quicken
• Account balances are incorrect after converting Quicken Lite data

Export/Import

• Information missing from imported QIF file
• Quicken Interchange Format (QIF) identifiers for investment accounts
• Message: "The disk in drive [drive letter] is not formatted. Do you want to format it now?"
• Importing data from Excel into Quicken Home Inventory
• Importing QIF files that were downloaded from a financial institution
• Incorrect transaction dates after importing a QIF from a financial institution
• Items appear to be lost when using the Quicken Export and Import features
• Exporting and importing Quicken data
• "Invalid QIF" when importing a QIF from Macintosh
• QIF File option missing from the Import menu when trying to import a QIF file
• Imported QIF from Macintosh shows 2000 dates at the top of the register
• Transferring categories to a new file
• Sending invoices or calendar items to an ASCII file
• Duplicate transactions in the register when importing a QIF file
• Converting data from Quicken for Macintosh to Quicken for Windows
• An example of Quicken Interchange Format (QIF)
• General structure of Quicken Interchange Format (QIF) files

QIF Files

• Error: "Invalid QIF."
• Quicken Interchange Format (QIF) identifiers for investment accounts
• Defining Quicken Interchange Format (QIF) files
• Importing data from Excel into Quicken Home Inventory
• Message: "The information has been received and will be imported the next time you run Money. Do you want to start Money now?"
• An example of Quicken Interchange Format (QIF)
• General structure of Quicken Interchange Format (QIF) files
• Information missing from imported QIF file
• Transferring categories to a new file
• Imported QIF from Macintosh shows 2000 dates at the top of the register
• QIF File option missing from the Import menu when trying to import a QIF file
• Incorrect transaction dates after importing a QIF from a financial institution
• Duplicate transactions in the register when importing a QIF file
• Converting data from Quicken for Macintosh to Quicken for Windows
• Converting from MS Money 98 to Quicken 99 or 2000