If completing the steps for OL-error troubleshooting did not resolve your online error, or if you are using Quicken 2001 and Microsoft® Windows XP, run the updater to install the ofxroots.crt file.

Important! Read these instructions about the updater before running or downloading the file.

After reading these instructions, click the Download Now button below. In the File Download window, choose either Run this program from its current location or Save this program to disk.

• If you choose Run this program from its current location:
  
  
  1. You may receive a Security Warning window asking "Do you want to install and run 'updater.exe from www.quickbase.com'?". Click Yes.
  2. Click OK at the message "OFXROOTS.CRT file has been successfully updated." (or "OFXROOTS.CRT file has been successfully received." if Quicken is open).
     
     Note: If Quicken is open when you run the updater, you will need to exit and then restart Quicken for the update to complete.

• If you choose Save this program to disk:
  
  
  1. In the Save As window:
     1. Be sure the Desktop is selected in the Save in field.
     2. Be sure the name in the File name field is updater.exe.
     3. Click Save.
  2. Locate the updater.exe file on the Desktop and double-click it to start the update.
  3. Click OK at the message "OFXROOTS.CRT file has been successfully updated." (or "OFXROOTS.CRT file has been successfully received." if Quicken is open). If Quicken is open when you run the updater, you will need to exit and then restart Quicken for the update to complete.
     
     
     Note: These instructions were written for Internet Explorer 5.5. The windows in your browser may differ. Click here if you are using Netscape as your Internet browser.
     
     

     

After reviewing the above instructions for running or saving the file, run or download the updater by clicking the Download Now button below.

After running the updater, you should be able to use online banking, payment and investment services through Quicken without receiving an error.

Note: If you have more than one version of Quicken on your computer, open each version of Quicken and then run the updater.

If you are receiving a message other than OL-202, OL-231, OL-232, OL-248, OL-249, or OL-297, go to http://www.intuit.com/support/quicken/index.html, choose your version of Quicken from the list, and then enter your error in the search field.