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Home    Support   Quicken Customer Service Refunds & Returns

     

 

Refund timeline once Intuit has received a returned product

Please refer to the following chart for your particular situation:

Once the product falls outside of the defined 60-day satisfaction guarantee period, Intuit cannot guarantee that the product refund will be honored.

Payment method:

Purchased from Intuit Inc.

Purchased from non-Intuit source (e.g. retail store)

Credit card
Debit card

A refund will be issued back to the credit card used on the original purchase and should appear on a statement in 1-2 billing cycles after receipt of your return.

Expect a mailed refund check within 6 to 8 weeks after receipt of your return. Upon request, we can also issue a credit to a major credit/debit card account if the card number/expiration date is provided with the returned item.

Check

Expect a mailed refund check within 4 to 6 weeks after receipt of your return.

Expect a mailed refund check within 6 to 8 weeks after receipt of your return.

Cash

Intuit Inc. does not accept cash payment.

Expect a mailed refund check within 6 to 8 weeks after receipt of your return.

 

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