Retirement of Online Services for older versions of Quicken

In an ongoing effort to provide reliable high-quality products and services, Intuit periodically retires (also known as “sunsets”) older versions of Quicken, thereby discontinuing Online Services & Live Technical Support for these versions.

Under this policy, the most current version of Quicken (currently Quicken 2005), plus the prior two versions, will be supported, subject to certain exceptions. Sunsetting older versions of Quicken allows us to focus resources on enhancing our products and providing support for more current versions, which are used by the vast majority of Quicken customers. The result: a better customer experience for millions of Quicken users.

When a Quicken product is scheduled to be sunset, Intuit will provide affected customers with advance notice, generally by means of this Web site. We update this Web site periodically, so please visit us again for more information as it becomes available.

Information for Quicken 2001 and 2002 customers.

As of April 19th, 2005, in accordance with the Quicken sunset policy, Online Services¹ and Live Technical Support² will no longer be available for Quicken 2001 and 2002 users. These services include online bill pay; downloading financial data from your bank, credit union, credit card, brokerage, 401(k) or mutual fund accounts; downloading stock quotes, news headlines and other financial information into Quicken; uploading portfolio information from Quicken to Quicken.com; and access to the investing features on Quicken.com including portfolio tracking, any watch lists you have created, One-Click Scorecard™, Stock Evaluator and Mutual Fund Evaluator.

Quicken Personal Financial Software Sunsetting Dates

For additional information concerning this change, view our list of Frequently Asked Questions.

¹Online Services require Internet access, vary by participating financial institutions, and may be subject to additional terms, conditions, and fees.

²Live technical support for Quicken 2001 was discontinued on January 1, 2004.

³Offer expires May 31, 2005.

Terms, conditions, features, service options and pricing for support and optional services subject to change.