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QuickPayroll - Top 10 Support Issues

The following are the Top Ten QuickPayroll issues as reported by QuickPayroll Support Engineers:

  1. How do I enter my QuickPayroll registration number and service key code after a reinstall of QuickPayroll?
  2. Why does my download hang at 16% and then disconnect when I try to update my payroll using the QuickPayroll Service?
  3. How do I edit or delete a paycheck?
  4. How do I resolve the message, "Warning- You have multiple copies of QuickPayroll installed on your machine, C--Program Files-Intuit-QuickPayroll-Quickprl.exe (or directory the program was installed to). Remove all copies and reinstall again.", when trying to connect online for updates?
  5. How do I get or view the User Guide?
  6. How do I process payroll when my QuickPayroll Trial Period has ended and/or the program will not accept my subscription number?
  7. What should I check when my payroll liabilities show the wrong amount due in QuickPayroll?
  8. When I start using QuickPayroll in the middle of the year, how do I enter Year-To-Date payroll information?
  9. How do I resolve the error, "Duplicate category name. Try another name," followed by the error, "Communication with Quicken failed- try again," when I try to Send to Quicken?
  10. When I send my transactions to Quicken, why does nothing appear in my corresponding Quicken account?
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